Data controller: Mondragon Lingua-Alecop, S.Coop. (ES-F72523962). MLAKOOP is a cooperative society whose corporate purpose comprises the provision of professional language teaching, translation and communication services, the supply of educational resources inherent in training, manufacturing and sales processes, the supply, marketing, hire or leasing of electrical installations, educational elements and industrial installations on a commissioned basis or as part of a study project, and industrial, commercial, complementary or related activities. The website located at www.mlakoop.com (hereinafter the “website”) is owned by MLAKOOP.  Any person who visits and uses this website is a website user (hereinafter the “user”). Purposes: To offer and manage our products and services. To provide contact, enquiry and communication tools for interested parties. To respond to requests for information, enquiries, other requests and quotations. To manage and analyse our corporate presence online. Legal basis: Data processing is necessary to manage our products and services (“contractual relationship”). The user’s express consent. Legitimate interest. Recipients: No data will be disclosed to third parties, except where required by law. Retention: The periods laid down in the applicable legislation (tax, commercial, etc.). Rights: Access, rectification, restriction, erasure, objection and data portability, which may be exercised via Loramendi kalea, 11, 20500 Arrasate Mondragón (Gipuzkoa) / (+34) 943712055 / info@mlakoop.com. Privacy policy and full information on data protection for the MLAKOOP website and social media channels

The cooperative society “Mondragon Lingua-Alecop, S.Coop.” (hereinafter “MLAKOOP” or “the company”) acts, under the terms laid down in data protection legislation, as the Data Controller for the processing of personal data (concerning users, persons requesting information, etc.) carried out via its official websites, mobile applications (“apps”) and the company’s official presence on social media and professional networking platforms.

Data controller: Mondragon Lingua-Alecop, S.Coop. “MLAKOOP
” Tax ID No.: ES-F72523962
Address: Loramendi kalea, 11
Town/City: 20500 Arrasate Mondragón (Gipuzkoa)
Telephone: (+34) 943712055
Email: info@mlakoop.com

The core personal data protection legislation applicable to the data processing activities carried out by MLAKOOP is as follows:

1. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).
2. Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights (“LOPDGDD”).
3. Their respective supplementary and implementing provisions.

MLAKOOP’s main website is available at www.mlakoop.com. For the purposes of this Privacy Policy, MLAKOOP’s official websites, its “apps” and the company’s official channels on social media and professional networks shall hereinafter collectively be referred to as the “website”, unless otherwise specified.

In compliance with current personal data protection legislation, users are informed that any personal data they provide through any medium available on the website or via MLAKOOP’s apps or official channels on social media or professional networks (email, forms, private areas, messages, newsletter subscriptions, etc.), or that arise from using them, may be incorporated into MLAKOOP’s data processing systems.

The purposes of the data processing that may take place through the MLAKOOP website are as follows:

Purpose: To offer and manage MLAKOOP products and services, including, where applicable, enabling them to be contracted and managed online.

Legal basis: The need to process data for the management of the products and services (a “contractual” or “pre-contractual” relationship under Article 6(1)(b) of the GDPR).

Possible recipients: No disclosures of data to third parties are envisaged, except in specific cases to MLAKOOP’s providers involved in any stage of managing the products or services requested, or where required by law.

Rights: See the section “Rights of Data Subjects”.

Purpose: To provide contact, enquiry and communication tools for interested and related parties. To respond to requests for information, enquiries, other requests and quotations.

Legal basis: The data subject’s consent (GDPR Art. 6(1)(a)), where they provide their data for these purposes by completing “Contact”, “Request a quote” or similar forms and ticking the boxes to accept the terms and conditions and privacy policy.

Possible recipients: No disclosure of data to third parties is envisaged.

Rights: See the section “Rights of Data Subjects”.

Purpose: To provide contact, enquiry and communication tools for interested and related parties. To respond to requests for information, enquiries, other requests and quotations.

Legal basis: The data subject’s consent (GDPR Art. 6(1)(a)), where they provide their data for these purposes by subscribing to the “newsletter” or ticking acceptance boxes to receive this type of communication.

Possible recipients: No disclosure of data to third parties is envisaged.

Rights: Where they subscribe to newsletters or similar services, users may unsubscribe from those services at any time by sending a request to info@mlakoop.com or by using any other means MLAKOOP provides for that purpose, such as the mechanism labelled “Darse de baja” or “Unsubscribe”, located at the end of the newsletters themselves.

Other rights: See the section “Rights of Data Subjects”.

Purpose: To provide information about, organise and publicise MLAKOOP’s activities and initiatives, or those in which it participates, as well as opinions and assessments expressed by third-party individuals and organisations.

Legal basis: MLAKOOP’s legitimate interest (GDPR Art. 6(1)(f)) in promoting its products, services and activities.

Possible recipients: No disclosure of data to third parties is envisaged, except for the publication or dissemination of the opinions and assessments expressed.

Right to change or withdraw consent to the use of cookies: Users can access the “Cookie Settings” tools at any time in their browser and on the website for this purpose.

Other rights: See the section “Rights of Data Subjects”.

Purpose: To manage and analyse the use of our websites and apps, and our corporate presence on social and professional networks.

Primary legal basis: MLAKOOP’s legitimate interest (GDPR Art. 6(1)(f)) in understanding and managing the operation of its website and channels on social and professional networks.

Specific legal basis: Consent of the data subject (GDPR Art. 6(1)(a)), where data analysis is based on the use of analytics cookies, advertising cookies or similar technologies, given by accepting the use of cookies.

Possible recipients: No disclosure of data to third parties is envisaged.

Right to change or withdraw consent to the use of cookies: Users can access the “Cookie Settings” tools at any time in their browser and on the website for this purpose.

Other rights: See the section “Rights of Data Subjects”.

Purpose: To provide a contact, enquiry and communication tool for people interested in working for MLAKOOP and, where applicable, to invite them to take part in the company’s recruitment processes. Legal basis: the need to process data to manage applications (GDPR Art. 6(1)(b)) and the data subject’s consent (GDPR Art. 6(1)(a)) for use of the website. Possible recipients: No disclosure of data to third parties is envisaged. Rights: See the section “Rights of Data Subjects”.

The personal data provided will be retained for as long as necessary to fulfil the purpose for which they are collected, to determine any potential liabilities that may arise from that purpose, or for the period laid down in each case by the applicable legislation (accounting, tax, commercial, consumer protection, etc.). After that, the data will be erased with the necessary security measures in place to ensure their confidentiality.

You may exercise your rights relating to the protection of your personal data (access, rectification, erasure, restriction of processing, portability and objection), withdraw any consent given, or submit any other request concerning this matter by writing to MLAKOOP at Loramendi kalea, 11, 20500 Arrasate Mondragón (Gipuzkoa), telephone (+34) 943712055, or by email at info@mlakoop.com.

The request must be accompanied by a copy of a document proving the requester’s identity. If you submit the request as a legal representative, you must attach the document proving that representation, in addition to a copy of a document proving the requester’s identity.

If you disagree with the decision regarding your requests or wish to lodge a complaint, you may do so with the Spanish Data Protection Agency: www.aepd.es

MLAKOOP does not require you to provide personal data in order to access the website. However, the website may contain forms (for example, “Contact” forms), private areas, newsletter subscriptions and similar features whose use requires the user to provide personal data, mainly identifying or contact details. The user provides their personal data freely and voluntarily. MLAKOOP does not request any personal information beyond what is necessary to provide the requested service.

Any user who submits or includes any type of content (data, documents, text, videos, audio, photographs, graphics, messages or other material) represents and warrants that they do so in compliance with the terms set out herein and with applicable law. Any user who includes personal data relating to third parties represents and warrants that they have those third parties’ express and demonstrable consent to their processing. It is prohibited to include data relating to third parties without their express consent.

The user is solely responsible for the truthfulness, accuracy and lawful processing of the data provided and, accordingly, MLAKOOP shall bear no liability in this regard. Users warrant and accept responsibility, in all cases, for the accuracy, up-to-dateness and authenticity of the personal data provided, and undertake to keep them duly up to date.

Failure to complete, or the incorrect completion of, fields marked as mandatory in the forms or private areas of the website may mean that MLAKOOP is unable to process the user’s request.

MLAKOOP shall collect personal data appropriately, in a way that is relevant to the purposes, uses, services or features included on the website, and for specified, explicit and legitimate purposes. Under no circumstances shall fraudulent, unfair or unlawful means be used, or any means that in any way jeopardise users’ rights.

Sending information through this website, registering for or subscribing to its various services, or using the private areas necessarily entails express authorisation for the data processing described in this privacy policy and in the website’s general terms and conditions.

The products, services and activities on this website are not specifically aimed at minors. If any of our products or services were aimed specifically at minors, MLAKOOP would request the consent of their parents or legal guardians for the collection of personal data or, where applicable, for data processing. MLAKOOP recommends that users consult the various materials on data protection for children and young people developed by the supervisory authorities. This information (recommendations, guides on the use of new technologies, educational videos, etc.) is available on the websites of the Basque and Spanish Data Protection Agencies.

Any person who submits their CV to apply for work at MLAKOOP through forms, email, the company’s social media or professional networking channels, or similar mechanisms is hereby informed, in accordance with data protection legislation, that the data provided through their job application will be included in our data processing activity known as “CVs and Recruitment”. Your data may be used for the purpose of including you in future MLAKOOP recruitment processes, which may be carried out internally or by external companies engaged by MLAKOOP to conduct recruitment processes. MLAKOOP will retain your CV for approximately one year. After that period, the data will be erased using the security measures required to ensure their confidentiality. If you do not agree with any of the purposes described, please notify us in writing as soon as possible. Likewise, please keep us informed if any of your data changes. You may exercise your rights in relation to the protection of your personal data (erasure, access, rectification, restriction of processing, portability, objection, etc.), and submit any other request concerning this matter, as indicated in the “Rights of Data Subjects” section of this Privacy Policy.

Where users subscribe to newsletters or similar services involving the processing of their personal data, they may request to unsubscribe from those services at any time by sending a request to the email address info@mlakoop.com or by using any other means provided by MLAKOOP for that purpose, such as the mechanism labelled “Darse de baja” or “Unsubscribe”, located at the end of the newsletters themselves.

To provide a better service through this website, the user’s IP address and other characteristics of their device may be recorded. This allows the data to be processed subsequently for statistical analysis of the number of visits, their geographical origin, the types of devices used and other data, in order to improve the website’s functionality and use.

This website may provide links to social media, professional networks and external websites and online channels. MLAKOOP accepts no liability in relation to these linked sites. Users who access social or professional networks and external websites and web channels related to MLAKOOP from links on this website, or by any other means, are expressly informed in advance that the terms of use, privacy policies, cookie policies and any other terms or regulations are determined by the entities responsible for those social or professional networks, websites and other online channels, and never by MLAKOOP.

MLAKOOP may have profiles on social media and professional networks, mainly to promote its products, services and activities. Publications made available through these channels are for guidance only.

By registering on MLAKOOP’s profiles using their social or professional network profile, the user gives MLAKOOP their express consent to process their personal data in accordance with this Privacy Policy.

Users are informed that the information and content (data, texts, videos, audio, photographs, drawings, graphics, comments, messages or other material) they publish through MLAKOOP’s social media channels (including, where applicable, personal data) may become publicly available to other users of these social and professional networks, and may be freely viewed, commented on and shared by visitors, in accordance with the terms established by each social or professional network.

In the user profile settings for each social or professional network, the user can choose what information to make public in each case, view the permissions they have granted, remove or disable them, and manage their posts at their own discretion and in accordance with the terms of use of each social or professional network.
The user shall be solely responsible for ensuring that their posts comply with current legislation, the terms of use and privacy policies established by the relevant social or professional network, and those of MLAKOOP, which accepts no liability for posts made by users. MLAKOOP shall unilaterally remove, without prior notice, any content that it considers to infringe current legislation, the established terms of use and privacy policies, or that it considers inappropriate.

MLAKOOP may follow other profiles on Facebook, Instagram, LinkedIn, YouTube and other social or professional networks, without this implying any form of association with them.
Likewise, MLAKOOP’s channels on Facebook, Instagram, LinkedIn, YouTube and other social or professional networks may be followed by other users of those networks, without this implying any form of association with them.

MLAKOOP reserves the right not to respond to messages or comments received through these channels. MLAKOOP may modify or delete, at any time and without prior notice, posts published on its social media accounts.

By becoming a follower or clicking “Like” (or using similar features) on social or professional networks, you consent to the processing of your personal data within the relevant social or professional network, in accordance with its privacy policies, to MLAKOOP accessing the data contained in the contact list, and to MLAKOOP’s posts, expressly including commercial posts, appearing in your alerts and notifications.

If the user wishes to stop following MLAKOOP’s official channels on social or professional networks, they must do so using the tools provided for that purpose by each network.

MLAKOOP shall process the personal data contained in its data processing operations by adopting the technical and organisational measures required to ensure their security and prevent their alteration, loss, unauthorised processing or unauthorised access to them, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, whether arising from human action or from the physical or natural environment, in accordance with the current legislation applicable to security measures for personal data processing operations. However, users are informed that IT security measures cannot guarantee complete security and that systems are not protected against potential unlawful or improper intrusions, for which MLAKOOP would not be liable.

To ensure users’ security and privacy, this website uses encryption technology based on secure connection protocols (HTTPS), so that browsing is as secure as possible.

Users must immediately notify MLAKOOP of any incident, security breach, improper or unauthorised access detected in connection with the website, private areas, access credentials, social media presence, or any other circumstance that jeopardises the security and confidentiality of information or the proper operation of the website.

The preferred notification channels are the telephone number (+34) 943712055 and the email address info@mlakoop.com.

MLAKOOP is committed to the privacy and protection of website users’ data. Their personal data will be processed confidentially and in accordance with the applicable regulations. MLAKOOP staff have been expressly informed of their duty of professional secrecy or confidentiality.

MLAKOOP reserves the right to amend its privacy policy at its discretion or in response to legislative or case-law changes. Where MLAKOOP makes any changes, the updated text will be published on this website, where users will be able to view it. In any event, the relationship with users shall be governed by the rules in force at the time the website is accessed. For this reason, MLAKOOP recommends that you review this Privacy Policy each time you access the website.

The relationship between MLAKOOP and the user shall be governed by the provisions of the legislation in force concerning applicable law and competent jurisdiction. Where the applicable regulations allow the parties to submit to a specific jurisdiction, MLAKOOP and the user, expressly waiving any other jurisdiction to which they may be entitled, submit to the Courts of Bergara (Gipuzkoa, Spain).
MLAKOOP shall take action against any breach of this Privacy Policy, as well as any improper use of the content displayed on this website, by taking any civil or criminal action available to it under the law, including those of a financial nature.

Legal notice: Legal notice

Information on the use of cookies: Cookie Policy

Information on the Data Protection Officer: Data Protection Officer

Access to the Ethics Channel: Ethics Channel